Why can’t I pick up my phone at your office?

We love your idea to drop by at our offices but it is difficult to realise in practical terms.

  • We don’t have the capacity for this kind of inventory management
  • Our office isn’t suitable for managing pick ups and deliveries
  • We ship the Fairphone 2 and other spare parts from Son en Breughel in The Netherlands via our logistics partner. It is not possible for customers to pick up phones at their address
  • Another logistics partner repairs the phones and sends them from Almere in the Netherlands. It is not possible for customers to pick up phones at their address

When you want to see or feel a Fairphone 2 before you buy one, see if one of our resellers has a shop near you via the store locator.

Need more help? Contact our support team!

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