Why can’t I pick up my phone at your office?
We love your idea to drop by at our offices but it is difficult to realise in practical terms.
- We don’t have the capacity for this kind of inventory management
- Our office isn’t suitable for managing pick ups and deliveries
- We ship the Fairphone 2 and other spare parts from Son en Breughel in The Netherlands via our logistics partner. It is not possible for customers to pick up phones at their address
- Another logistics partner repairs the phones and sends them from Almere in the Netherlands. It is not possible for customers to pick up phones at their address