How can I give and use the Fairphone Gift Card?

 

As the price for a whole device, spare part or accessory is not for every budget, we have the Gift Card for you. This way you can give a present to a Fairphone owner or owner-to-be within your budget. Read on to see this works. Scroll further when you received a gift card for the instructions.

 

PLEASE NOTE

  • Our website went through an upgrade in December 2020. After the update, the systems powering our gift cards will be redesigned. Customers who have purchased gift cards will not be able to redeem them during the months of December 2020 to July 2021.
  • The gift card system will be up and running again from August 2021.
  • If you would like to use your gift card during the blackout period, please get in touch with our Customer Service department to turn your gift card into a voucher of the same value.

 

Give a Fairphone Gift Card

The Gift Card is a unique code that we send to the receiver on behalf of you. The person who buys the card, will not receive the unique code. They will receive an order confirmation.

To give a beloved one a Fairphone Gift Card:

  1. Go to our shop
  2. Select the Gift Card and select the amount you want to put on it
  3. Add it to your cart
  4. Read and accept the Terms and Conditions
  5. When you place the order, we send you an order confirmation via e-mail. This will state the product code (SKU) of the Gift Card, this is not the unique discount code
  6. When your payment is processed successfully, we send a payment confirmation via e-mail with the invoice. This moment is the date of issue.
  7. The receiver of the Gift Card receives a mail with a unique code they have to apply to their cart before checkout. If they did not receive it, let them check their spam folder first.

When you do not receive these confirmation e-mails, check your spam folder first. If they are not there, log in your account to check if your mail address is correct.

 

Use a Fairphone Gift Card

When you are the lucky recipient of a Fairphone Gift Card, use it when you place an order, after May 2021.

If you want to use it before May 2021, lease get in touch with our Customer Service department to turn your gift card into a voucher of the same value.

To make use of a Gift Card code after May 2021:

  1. Go to the webshop to place your order
  2. Go to your cart
  3. At the left side of the order, you see a blue text Do you have a Gift Card?
  4. Click on that text to open the text field
  5. Enter the unique code you received in your e-mail
  6. Push the blue button Apply below it
  7. Verify that the discount was applied to your order
  8. If so, proceed and push the button at the right to Checkout. If not, contact us
  9. Fill in all the required fields in Checkout
  10. Read and accept the Terms and Conditions
  11. Pay for the remaining amount if applicable
  12. You receive an order confirmation via e-mail. 

 

Please note

  • The Fairphone Gift Card has an expiration date of 36 months (3 years) counting from the date of issue. Once you add the gift card to your balance by redeeming, the funds will not expire

  • It is not possible to combine more than one gift card or discount code. Per order, you can use only one code.