How can I recycle my phone?

 

To give your abandoned phones a new life, we have a recycling program for you.

Recycling program

How it works:

  1. Go to our recycling program page for the instructions and the form you need to fill in

  2. Based on the IMEI:

    1. Your phone is eligible for this recycling program: you receive a free shipping label
. You can ship the phone!>

    2. Your phone can not be refurbished or used for spare parts: you can recycle the device locally. Consult the website of your municipality.

When you receive a shipping label: 

  1. Prepare your phone
    1. Gather your phone and any accessories you can find  

    2. Leave the battery inside your phone. Do NOT include them if it is bloated or swelling!
    3. Remove your SIM card and/or memory card and erase your personal data. Our recycling partner will wipe the data from your phone. To be safe, you may want to do a factory reset by yourself first
  2. Package your phone
    1. Wrap the phone and accessories securely in tissue paper or bubble wrap
    2. Place everything in a sturdy box. Add more newspaper or bubble wrap to keep things from sliding around
  3. Print the shipping label we sent you and tape it on to your parcel
  4. Drop it off at a DHL point 
  5. Your phone will be reused or recycled to get the maximum value from the materials.

 

Please note

This program is for phones that can still be used. If your phone is very old, has water damage or is not working anymore, you can bring it to a local recycling point.

  • Find your IMEI number:
    • On the back, side or inside the phone

    • Underneath the battery

    • On the original phone packaging 

    • By calling *#06# 

  • Our DEKRA-certified partner removes all personal data from your phone. For peace of mind, you may wish to delete the data yourself before sending in your phone
  • We use any revenue we receive from your old phones to support this recycling program and all our other social and environmental projects
  • If shipping costs are greater than the value of your device, we recommend that you recycle your phone locally. Consult the website of your municipality.
  • Except for Closing the Loop, we have no direct ties to the recycling companies we suggest. Please be sure to read the terms and conditions on each website before sending in or dropping off your phone
  • When you want to recycle a spare part or module, you can do this via your local e-waste recycling point. Consult the website of your municipality.

That's it! Thanks for supporting safe recycling and helping Fairphone extend the lifespan of mobile phones.