Troubleshooting the latest Fairphone 1 software update


The last Fairphone 1 software update we support is Kola Nut 1.8.7 (released August 2015).

If you encounter issues to get the latest software on your Fairphone 1:

  1. Connect to a Wi-Fi network
  2. Check which version of Fairphone OS you have installed to confirm that you need an update
  3. The Fairphone Updater app checks automatically for updates. If you want to force the update, go to:
    1. SettingsAppsFairphone UpdaterClear data
    2. Close the running Fairphone Updater app in the background
    3. Re-launch the Fairphone Updater app
    4. Reinstall the app store after the software update has been installed.


Superuser access denied

In case you denied Superuser access during installation, there is an easy way to get it up and running again.

To allow Superuser access:

  1. Go to SettingsSuperusers. A list of denied apps shows
  2. Select the Fairphone OS
  3. Select the trash bin icon at the bottom right corner
  4. Go one step back
  5. Now you see the Superuser request screen.
  6. Select Remember choice forever and Allow

You are done!