Currently, we only deliver products to countries within the European continent. Warranty-related help is strictly covered to and from the following European continental countries:

If you live in one of the above countries, you can order Fairphone products. Do make sure to set the shop to the country you want to ship to and the accompanying official languages (menu on top right).

Read more on local taxes and costs.

Note: There are some exceptions within the countries mentioned above. 

Exceptions

At the moment, we ship to all countries of the EU, Norway, and Switzerland. Non-EU VAT territories and Overseas regions (OMT/DOM), Russia, or any member of the Russian Federation, and Overseas countries and territories (OCT/TOM) are excluded. The main reasons for this are too complicated or too expensive shipment or different VAT regulations.

You can, however, arrange to have the items (other than a battery) shipped to an address on the mainland of one of the countries we do ship to. You can then organize the follow-up logistics yourself.

Batteries

Stand-alone lithium-ion batteries are NOT allowed to be re-shipped as strict regulations apply for air travel and postal services.

Not shipping to: Non-continental Europe

List of the islands and territories, affiliated with the mentioned European countries or outside of the EU, where we cannot deliver Fairphone products:

Shipping Outside Europe

We do not sell or ship Fairphone products outside of Europe at the moment... yet. The good news is, we plan to start delivering to a selection of countries outside of the mentioned European countries. The question at the moment is, how fast can we make this happen?

As an Amsterdam-based organization, we wanted to launch the Fairphone products in Europe. For the coming time, we will continue to focus our sales efforts on this region. At the same time, we are researching the market and logistic possibilities to sell outside of Europe.