My widget stays grey

Sometimes one of your widgets stays grey. For instance when you want to reinstall the Google Apps Installer widget after a successful update.

Make sure you connect the Fairphone 1 to a Wi-Fi network and follow the steps below.

  1. Reboot your phone, and see if the widget is still grey. If not, you are able to select it, for example to reinstall the app store
  2. When step 1 doesn't work,
    1. Go to Settings  Apps  scroll right to column "All"
    2. Scroll down until you see "Fairphone OS". Select "Fairphone Updater". In older OS versions it is called Fairphone OS - please update to the latest version in this case.
    3. Tab the button "Clear data". This will erase all your app shortcuts on the homescreen. No worries, you can add these back later
  3. Place the widget back on the homescreen.


Now the (Google Apps Installer) widget on your homescreen should not be grey anymore. Happy installing!

 

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