FP2. Update to the latest software

 

In April 2021, Fairphone achieved a certified released Android 9 on your Fairphone 2.

To check your Android version go to Setting → System → About phone → (scroll down a little) Android version.

If you are still running Android 7.1.2, we strongly recommend upgrading to Android 9. This update includes security fixes and improvements.

View the full list of improvements and fixes in:

 

First step: update your Fairphone Updater app!

  1. Open the Play Store app.
  2. Swipe from the left of the screen to reach the menu.
  3. Go to My apps & games and tap the Update all button.

Once the Updater app is updated, your Fairphone 2 will check daily for updates when connecting to the internet via Wi-Fi and/or a mobile data network.


If you do not receive a notification about the new update, you can check it manually by opening the Updater app. If an update is available, you will see the writing Update is available in the app.

 

Second step: update your Fairphone 2

Once you receive the notification for the update on your phone, follow the next steps to install Android 9 Pie:

  1. Back up your personal data
  2. Charge your device to at least 80%
  3. Use a stable Wi-Fi connection
  4. Start the upgrade:
    1. If you have a notification our your phone:
      1. Pull down the notifications bar with one finger from the top
      2. Tap on the notification to open the Fairphone Updater app
      3. In the app, tap on the button INSTALL UPDATE
    2. You can also go straight to the Fairphone Updater app:
      1. Pull up the Apps drawer from the bottom of the screen
      2. Open the Fairphone Updater app
      3. In the app, tap on the button INSTALL UPDATE
    3. In case you need or want to do it manually:
      1. Get a data-transfer cable ready
      2. Go to the manual update support article and follow the instructions.
  5. Restart your phone.
  6. Enjoy Android 9 Pie!

Your processor is working hard when it updates and becomes hot during the procedure.

 

How to report bugs or issues

If you encounter a software bug, you can use our public bug tracker Android 9 on Fairphone 2 to help us solve the issue.
Via our public bug tracker, you can:

  • Check the list of reported issues
  • Add your issue - like new or upvote a similar issue
  • Provide extra information and details
  • Share your experience directly with our developers
  • Get direct updates on your issue

 

Please consult the bug tracker landing page for further instructions on using it or going directly to the bug tracker.