FP2. Wi-Fi & Hotspot connections
Via Wi-Fi networks you can connect to the internet and use data without having to use data via your SIM card and data-plan.
If you want to provide a Wi-Fi network for other devices via your Fairphone 2 and your SIM card, you can set up a hotspot.
Wi-Fi connection
To set up a Wi-Fi connection in your Fairphone 2, follow the next steps:
- Open the pull-down menu and make sure your Wi-Fi is on: the icon should be green.
- Press and hold the icon to open the Wi-Fi settings.
- Choose a network connection from the list.
- If the network is password-protected, a pop-up will ask you to enter the password.
- If you do not know the password, you will need to ask the network administrator.
- If you receive an Authentication error, you may have entered the wrong password or it may have changed recently.
- Select the network and push the button Forget to start anew.
- Restart your modem/router and try to reconnect with the correct password.
- If the issue persists, Select the network and open Advanced options to set up or edit (click on the pencil icon) your Proxy Settings, IP Settings, Gateway, or DNS server.
Wi-Fi Hotspot
Want to set up a Wi-Fi hotspot?
Make sure your provider or mobile data plan allows for tethering (using your SIM card as a hotspot). Not sure? Please contact your provider.
Go to Settings → Networks & internet → Hotspot & tethering → Wi-Fi Hotspot and then toggle the switch to On.
You might have to set up a Hotspot name and a Hotspot password. If you want to prevent the Wi-Fi Hotspot to turn off automatically, tap on Advanced and disable Turn off hotspot automatically.
General troubleshooting
If you encounter issues, please proceed with the next steps:
1 - Update software
Please make sure you are running the latest software version. If you are not, or are not sure, please read the instructions to upgrade your Fairphone 2 to Android 10.
2 - Renew your SIM card
Make sure your SIM card is new and undamaged. An old (+1 year) or damaged SIM card makes your phones' processor work harder to keep up and can even cause serious issues. So if your SIM card is older than two years - or you can not recall how old it is - contact your provider to renew your SIM card. This way you can prevent increased battery depletion.
To know more about data-transfer, please read our other support pages.
If after reading the article you need more help, get in touch with our Customer Support.