FP2. Bluetooth connections

 

Fairphone 2 runs Bluetooth: 4.0 LE, so you can connect wirelessly with other Bluetooth devices

 

Connect with Bluetooth

To make a Bluetooth connection between your Fairphone and another device:

  1. Activate the Bluetooth
    1. Swipe the notification bar down with two fingers to open the Quick Settings menu
    2. Tap on the Bluetooth icon to activate the Bluetooth
  2. Pair with another device
    1. Press and hold the Bluetooth icon to enter the Bluetooth settings
    2. Tap + Pair new device to add a new device
    3. Tap on the device that shows in the list that shows below Available devices
    4. To pair with the device push the button Pair.
      1. Check to Allow access to contacts and call history if you want to want the device to interrupt and notify when a phone call comes in

 

Compatible Bluetooth protocols

If you can not connect your Fairphone with a device (such as a car stereo or wireless headphones) via Bluetooth, make sure the device uses a protocol supported by Fairphone 2

  • If the protocol is listed, scroll down to troubleshoot the issue
  • If the protocol is not listed, it means that the device is not compatible

Here's a list of the Bluetooth protocols the Fairphone 2 supports:

  • Headset Profile (HSP) (1.2)
  • Hands-Free Profile (HFP) (1.7)
  • Audio/Video Remote Control Profile (AVRCP) (1.3)
  • Advanced Audio Distribution Profile (A2DP) (1.2)
  • Dial-up Networking Profile (DUN) (1.1)
  • Personal Area Networking Profile (PAN) (1.0)
  • SIM Access Profile (SAP) (1.2)
  • Message Access Profile (MAP) (1.2)
  • Phonebook Access Profile (PBAP) (1.1)
  • Object Push Profile (OPP) (1.2)
  • File Transfer Profile (FTP) (1.1)

 

Troubleshoot a Bluetooth connection

First of all, make sure your Fairphone 2 is up to date and that the other device is compatible.
If the issue persists, try the following:

  1. Remove any paired devices from your Fairphone:
    1. Go to Settings → Connected devices → tap on each device → tap on the button Forget
  2. Remove any paired devices from your target device (please refer to the device's user manual)
  3. Boot the Fairphone 2 in Safe Mode
  4. Now try to pair again:
    1. If rebooting in Safe Mode solves the issue, a third-party app might keep the phone from connecting properly.
      1. `Reboot your phone normally
      2. Uninstall your apps, one at a time, until you find it the one causing the malfunctioning 
    2. If rebooting in Safe Mode does not solve the problem
      1. Go to Settings → System → Advanced → Reset options → Reset Wi-Fi, Mobile & Bluetooth
      2. Tap on RESET SETTINGS and try to pair again
      3. If that does not solve the issue, proceed to the next step
  5. If you have access to another Fairphone 2, try to pair it with the target device.
    1. If the other Fairphone 2 connects while your own does not, make a backup, then perform a factory reset and try again. If the phone still does not connect, let us know.
    2. If also the other Fairphone 2 does not connect, there probably is some compatibility issue. Please, provide us with information about the product (brand, model, version), and we will report it to our developers know

 

If after all this your Fairphone still does not connect, you still have some alternative options:
- Wired headsets instead of Bluetooth ones
- A wired stereo connection to your multimedia hub/stereo system
- Transfer data via USB cable or Wi-Fi

 

If you need more help, please contact our Customer Support