Connect your Fairphone 3 to a computer (Windows, Mac and Linux)

 

The quickest and easiest way to transfer data between your Fairphone 3 and other devices is to do it wirelessly. You can use Wi-Fi or Bluetooth to do this.

Sometimes this is not possible or favorable and you have to physically connect the two devices. When you connect your Fairphone 3 to your computer it should immediately recognize your phone. In most cases, you do not need extra software. Once your computer recognizes your phone as a USB storage device, you can then transfer files to it (such as music, pictures, contact lists, videos).

To connect your Fairphone to a computer, you need a cable that can transfer data and has one USB-A connector on one end and a USB-C on the other. 

 

Troubleshooting

Phone not visible

If your phone is not visible:

  1. Open the pull-down menu on your phone
  2. Tap the message that says USB for charging
  3. Select File Transfers (MTP) or choose Photo Transfer (PTP) if MTP is not supported.

 

Files not visible

If you try to copy your data from the phone to a computer via USB - selecting Transfer Files (MTP) - but some or all of your files are not visible:

1. Go to SettingsApps & notifications
2. Open the search function (click on the Looking glass) and type in "external storage"
3. Select External Storage, then Storage and Clear Storage.
4. Confirm with OK
5. Reboot the device.

You should now be able to see the data on your phone.

 

Microsoft/Windows/Ubuntu

To connect your Fairphone to your Windows PC:

  1. Connect your Fairphone 3 with a USB-C data cable to your PC
  2. Slide the notification bar down on your Fairphone
  3. Click on Android System - Charging this device via USB to open up the menu
  4. Tap again for more options
  5. Choose Use USB for File transfer
  6. If you do not select File transfer on the phone, the device will be still recognized by your computer but will appear empty.
  7. The Fairphone should show up as a device under My Computer on your PC.

Some Android devices are not recognized by Windows 7 because of missing drivers. The solution: you can install universal drivers. One example is the ADB Driver.

 

Apple/Mac

To connect your Fairphone 3 to your Apple Mac:

  1. Download and install the Android File Transfer driver on your Mac device. Android File Transfer is an application for Macintosh computers (running Mac OS X 10.5 or later) to view and transfer files between your Mac and an Android device
  2. Connect your Fairphone to your Mac device with a data USB cable
  3. Slide the notification bar down on your Fairphone
  4. Click on Android System - Charging this device via USB to open up the menu
  5. Tap again for more options
  6. Choose Use USB for File transfer
  7. The File Transfer app will now pop up on your Mac device
  8. Transfer your files! 

Applications and services like iCal, iTunes and iCloud will not work on the Fairphone because they are made specifically for Apple iOS.

 

LINUX

To connect your Fairphone to a Linux computer is a bit complicated but it is possible and should work without any problems. For Ubuntu, see the Windows chapter above. Read for example the articles here,here and here, on how to use your Fairphone with a Linux computer. As there are many versions of Linux, we do not list them all. Another easy solution is to install the package mtpfs. Read more here about mtpfs.