Fairphone 3(+): IMEI & Serial Numbers of the Phone and its Modules
To help you we might need the IMEI number of your device or the serial numbers of the separate modules. Here's how you can find them.
Introduction
Each Fairphone 3(+) module is identified by a UID (unique identifier) composed of a combination of letters and numbers. These unique identifiers allow us to track the modules down to the day they have been manufactured.
Note that the following letters are not used: 'i', 'o', 'u', and 'y'. This prevents the reader to misread the digits '0' and '1'.
The modules
To remove the modules, you can follow the instructions as mentioned in our support article Replace a Fairphone module.
Full phone or Core Module
There are two unique identifiers of your Fairphone 3, and more specifically of the Core Module. One is the serial number, the other one is IMEI 1.
Serial number
Find the (12 characters) serial number of your device via the software: go to Settings → About phone → Model & Hardware → Serial number: XXXX XXXX XXXX
IMEI 1 (and IMEI 2)
Each SIM slot has an IMEI assigned for identification. As your device is dual-SIM, it has two SIM-slots and therefore two IMEI numbers. The device is identified by the IMEI 1. The IMEI number is composed of 15 digits (there are no letters), and starts with 35: e.g. 357801234567890.
You can find the IMEI 1:
- Via the phone itself (see Working and Non-working phone).
- Printed on the sticker placed on the underside of the original shipping box.
- On your invoice or delivery note.
Working phone
The quickest way to find the IMEI1 of a working phone is the following:
- Go to Settings → About phone → scroll down to IMEI (SIM slot 1)
- IMEI 1 states the UID of SIM slot 1.
- IMEI 2 states the UID of SIM slot 2.
- Dial *#06#* in the Phone app.
Non-working phone
If the display stays black or the phone doesn't work anymore, you can look inside the phone instead.
- Take off the battery cover.
- Take out the battery module.
- The white sticker with the IMEI1 printed on it in black - accompanied by a barcode - is located on the side of the battery housing of the Core Module.
Display Module
The unique identifier of the Display Module is located on the back of the module, printed in white next to a QR-code.
It is composed of 10 characters (3 letters and 7 digits) and starts with a D, e.g. Dxxxxxxxxx.
Top Module
The unique identifier of the Top Module is located on the front, close to the front camera. It is printed in white next to a QR-code.
It is composed of 10 characters (3 letters and 7 digits) and starts with a T, e.g. Txxxxxxxxx.
Camera Module
The unique identifier of the Camera Module is located on the back, below the camera sensor. It is printed in white next to a QR-code.
It is composed of 10 characters (2 letters and 8 digits) and starts with a C, e.g. Cxxxxxxxxx.
Bottom Module
The unique identifier of the Bottom Module is located on the back, at the bottom. It is printed in white next to a QR-code.
It is composed of 10 characters (3 letters and 7 digits) and starts with a B, e.g. Bxxxxxxxxx.
Speaker Module
The unique identifier of the Bottom Module is located on the back, at the bottom. It is printed in white next to a QR-code.
It is composed of 10 characters (3 letters and 7 digits) and starts with an S, e.g. Sxxxxxxxxx.
Battery
The unique identifier of the Battery Module is printed in black next to a QR-code on a white field on the back of the module.
It is composed of 10 characters (4 letters and 6 digits) and starts with an A, e.g. Axxxxxxxxx.
If after reading the article you need more help, contact our Customer Support.