Transfer your data to your new FP3/FP3+

 

When you start with a new phone, you probably want to take along all your personal data (like contacts, photos, calendar, etc.) as well as your installed apps.

Let us guide you to have a smooth transition from your previous device to your brand new Fairphone 3/Fairphone 3+ (FP3/FP3+)!

 

Transfer data directly from another phone

Preparation

To do the switch without complications:

    • Charge both phones
    • Make sure that you have a stable Wi-Fi connection
    • If you do not have a personal Google Account yet, create one. You can not use a school or business Google account to make a backup
    • On your FP3/FP3+, follow the on-screen steps and sign in to your Google Account that contains the backup
    • Get yourself familiar with the Android operating system

 

From Android to Android

When your previous smartphone ran on Android, Google Mobile™ services can help you with a smooth data transfer. This will back up and restore your personal data via Google servers.

This transfer has three steps:

  1. On your previous Android device, make a backup that stores in your Google account
  2. On your new FP3/FP3+, activate your Google account that contains your backup
    1. You can do this in the Setup Wizard that guides you the moment you first start the phone
    2. At a later moment, you can go to Settings → Accounts → click + Add account to add your Google account that contains your backup
  3. Restore your data: 
    1. Via the Setup wizard, follow the instructions on the screen of your FP3/FP3+. When the wizard asks you if you want to restore your data, push the button Confirm
    2. Manually when you have completed the Setup. Go to SettingsSystemBackup → switch the toggle Back up to Google Drive and make sure you do this from the Google account that contains your backup. This will synchronize your data

Your phone needs time to download all your apps. It may take up to an hour. Go to the Play StoreMy Apps & Games to see if all the apps you had in your library installed

If you do not wish to use the Google cloud services to perform a backup, try looking online for 3rd party Apps to use. Depending on the app, you might have to pay a license fee

 

From iOS to Android

You can find the instructions on the article Migrate from Apple iOS to Android OS

 

Transfer data from a computer

Coming from another operating system, you can use a Google account to backup and restore your data via the cloud. Make a backup that stores in your Google account and follow the steps as described above, in the chapter From Android to Android

If you do not wish to use the Google cloud services to perform a backup, try looking online for 3rd party Apps to use. Depending on the app, you might have to pay a license fee

To get more support, contact the customer support of the app you choose. Usually, the procedure will be something like:

  1. Install the 3rd-party app on your old phone and perform the backup
  2. Install the 3rd-party app on your FP3/FP3+ and restore from the backup previously made

 

After the transfer

After you transfer your data, you can continue to set up the FP3/FP3+ to your liking. 

Consult our other tutorials to:

and many more.

 

Need more help? Contact our support team!