Connect your FP3/FP3+ to a computer

The quickest and easiest share your mobile data connection between your Fairphone 3/Fairphone 3+ (FP3/FP3+) and other devices, is to use Wi-Fi or Bluetooth

Other times you might need to access data from your phone or transfer data to it. In this case, the most reliable solution is to connect the two devices with a cable. When you connect your FP3/FP3+ to your computer, this should recognize your phone immediately (the very first time might take a little longer).
In most cases, you do not need extra software. Once your computer recognizes your phone as a USB storage device, you can then transfer files to it (such as music, pictures, contact lists, videos).

To connect your Fairphone to a computer, you need a USB-C data cable:

  • it must have a USB-A connector on one end and a USB-C connector on the other end
  • it must be able to transfer data (some cables can only be used for charging)

 

Troubleshooting

The phone is not visible

If you cannot find your FP3/FP3+ listed under the devices connected to your computer:

  1. Open the pull-down menu on your phone (on the home page, drag down a finger from the top bezel)
  2. Tap the message that says Android System • Charging this device via USB
  3. Tap again for more options
  4. Select File Transfer or, if is not supported, choose PTP (Photo Transfer)

 

The files are not visible

If when you try to copy your data from the phone to a computer via USB, and you already selected File Transfer, but some (or all) of your files are not visible:

1. Go to SettingsApps & notifications
2. Open the search function (click on the Looking glass) and type in "external storage"
3. Select External Storage, then Storage, and Clear Storage.
4. Confirm with OK
5. Reboot the device.

You should now be able to see the data on your phone.

 

Microsoft Windows 10

To connect your Fairphone to your Windows PC:

  1. Connect your Fairphone with a USB-C data cable to your PC
  2. Slide the notification bar down on your Fairphone
  3. Click on Android System • Charging this device via USB to open up the menu
  4. Tap again for more options
  5. Select File Transfer
  6. Without selecting File transfer on the phone, the device might still be recognized by your computer but will appear empty
  7. The Fairphone should show up as a connected device under My Computer on your PC.

Some Android devices are not recognized by Windows 7 because of missing drivers. You can install some universal drivers like Universal ADB Driver. As Microsoft ended the support to Windows 7 in January 2020, we do not offer support for this OS anymore. We strongly recommend migrating to Windows 10.

 

Apple macOS X (10.5 and newer)

To connect your FP3/FP3+ to your Apple Mac:

  1. Download and install the Android File Transfer driver on your Mac device running macOS X 10.5 or newer. Android File Transfer lets you view and transfer files between Mac and Android devices
  2. Connect your Fairphone to your Mac device with a USB data cable
  3. Slide the notification bar down on your Fairphone
  4. Click on Android System • Charging this device via USB to open up the menu
  5. Tap again for more options
  6. Select File Transfer
  7. Android File Transfer will now pop up on your Mac device
  8. Transfer your files!

Applications and services like iCal, iTunes, and iCloud will not work on the Fairphone because they are made specifically for Apple iOS

 

Linux (Ubuntu-based 18.x and newer)

Connecting your Fairphone to a recent release of Linux Ubuntu (18.x and newer) is nowadays very simple

  1. Connect your Fairphone with a USB-C data cable to your PC
  2. Slide the notification bar down on your Fairphone
  3. Click on Android System • Charging this device via USB to open up the menu
  4. Tap again for more options
  5. Select File Transfer
  6. You Fairphone should now appear on your desktop or show up as a connected device

To use your Fairphone with a different (recent) distro of Linux, an easy solution is to install the Media Transfer Protocol package

For other (and older) distro of Linux, we refer you to the following articles: