FP3(+). VoLTE & VoWi-Fi

Enhanced 4G LTE, Wi-Fi calling, Voice over Wi-Fi are services that many network providers offer. When they offers this service, you can make high-quality phone calls using Voice over LTE (VoLTE) or Voice over Wi-Fi calling (VoWi-Fi). 

VoLTE can also enable you to use mobile data while making calls.

 


How to turn VoLTE & VoWi-Fi on and off

If your provider supports VoLTE & VoWi-Fi, and allow the settings to be visible on the phone, you can turn them on and off yourself. To do that:

  1. Go to Settings.
  2. Tap on Network & internet.
  3. Tap on the SIM card you want to change settings for.
  4. Scroll down and locate VoLTE or Wi-Fi Calling and change the settings to your preference.

 


FP3 and VoLTE & VoWi-Fi

FP3(+) is technically capable of using VoLTE and VoWiFi technologies but we are still working on completing the partnerships with some network providers.
In case you are experiencing any issue related to calls, we advise you to disable them for the time being, as they might be causing incompatibilities with your network operator. 

Some network operators lock the possibility of changing and/or visualizing those options.

 

Currently, we support the following Network Operators in the last software version. Most will work on older versions as well, but the full table is always based only on the last version.

We will update the following table as soon as we extend the support to additional network operators.

 

Operator

Country

Additional calling services

3 Denmark VoLTE, Wi-Fi Calling
KPN Netherlands VoLTE, Wi-Fi Calling
NOS Portugal VoLTE, Wi-Fi Calling
Orange Belgium VoLTE, Wi-Fi Calling
SFR France VoLTE, Wi-Fi Calling
Tele2 Sweden VoLTE
Telefonica O2 Germany VoLTE, Wi-Fi Calling
Telenor Sweden VoLTE, Wi-Fi Calling
Vodafone UK  VoLTE, Wi-Fi Calling
Vodafone Germany  VoLTE, Wi-Fi Calling
Vodafone Netherlands  VoLTE, Wi-Fi Calling
Vodafone Italy VoLTE
Vodafone Ireland VoLTE
Vodafone Spain VoLTE

 

-IMPORTANT-
Some FP3(+) customers have experienced issues while using these features with Network Operators not yet supported.
If VoLTE and VoWiFi are not yet explicitly supported for your operator, we strongly advise you to disable them as they might be causing incompatibilities with your network operator.

 

For more details, you can read this blog post and in the articles, FP3(+) issues with calls and FP3(+) shows "Unknown" Caller ID.

 


Update your Fairphone

To exclude a software issue always make sure your FP3(+) is running on the latest software update.

 


If after reading the article you need more help, get in touch with our Customer Support.