FP4. Install a Micro SD card

 

Fairphone 4 (FP4) supports Ultra High Speed, Phase I (UHS-I) MicroSD card (dimensions: 15mm×11mm).
The maximum theoretical data transfer rates for UHS-I are up to 50MB/s (UHS-50) and 104MB/s (UHS-104). The real-life performance may vary significantly depending on the SD card model.

Fairphone does not test 3rd party hardware. To receive advice on the best Micro SD card to use with your device and your needs, we recommend asking on the Fairphone forum.

 

- IMPORTANT -

Before installing an SD card, always perform a backup

Android OS (Operating System) manages the interactions between the apps installed on your Fairphone and the SD card. We do not have control over these third-party products (downloaded apps and SD cards). Thus we will not be able to help you retrieve your data in case of malfunctioning.
If you experience issues, we advise performing a factory resetand then you can restore your data on the Fairphone.

 

Portable storage and Phone storage

You can use a Micro SD card as Portable (external) storage or Phone (internal) Storage.
The first time you insert a Micro SD card into your Fairphone, Android will ask you to make a choice. Both options have pros and cons, so take a moment to evaluate them.

 

Portable storage (External storage)

 

Advantages

  • You can use it for media storage (photos, videos, music).
  • You can use the card on multiple devices.
  • You can use the card to transfer content between devices (e.g., a computer, another phone, etc.).

Limitations

  • CAN NOT store apps.
  • NOT encrypted. It is possible to read all data saved on it.

 

Phone storage (Internal storage)

 

Advantages

  • Bigger device storage capacity. Android will move apps and games that meet the requirements to the Micro SD card.
  • Encrypted. Your data will be safe if you lose or phone or if it gets stolen.

Limitations

  • You CAN NOT recover data. In case of malfunctioning of the card or an Android software fault, it is impossible to access the data from any other device (e.g., a computer, another phone, etc.)
  • You CAN NOT use it to transfer content.
  • It might slow down your phone (accessing data on the Micro SD Card is often slower than accessing the information on the phone).

 

Insert SD card

To insert a Micro SD card into your Fairphone, please, read the instructions below.
You can also
watch our short video tutorial for more info.

  1. Power off the phone.
  2. Open the back of your phone.
  3. Take the battery out. Underneath, you'll see two icons outlined in white.
    1. The Micro SD card slot is on the bottom.
    2. Above you'll see the nano-SIM card slot.
  4. Insert your Micro SD card into the Micro SD card slot to the right. 
    - IMPORTANT -
    Do NOT force a Micro SD card
    into the SIM card slot. You'll void the warranty!
  5. Press all the way gently in until the Micro SD card clicks in place. You might feel a little pressure building up by the spring: continue until you feel the click.
  6. Insert the battery again.
  7. Put the back cover back on.
  8. Press the Power button to restart your phone.

 

Set up your Micro SD card

After inserting your Micro SD Card and starting your device, a notification icon SDcard_icon.png on the Status bar will show you that an SD card is working.

- IMPORTANT -
The following steps will wipe the data stored on your Micro SD card.

  1. Swipe down, with one finger, from the top of the screen. You will expand the Notification panel.
  2. Tap on the SD card notification "Tap to set up".
  3. A new page will open asking, "How will you use this SD card."
  4. Select Phone storage or Portable storage according to your preferences.
    See the first section in this support article to read about the Advantages and limitations of Portable storage and Phone storage to choose the option that fits your needs.

 

Format your Micro SD card from settings

Before to start using it, for better compatibility, we advise you to reformat the SD card from your Fairphone

- IMPORTANT -
The following steps will wipe the data stored on your Micro SD card.

  1. Go to Settings → Storage 
  2. Tap on the name of your Micro SD Card
  3. Tap on the More options button 3dots_icon.png (3 vertical dots) in the top right corner
  4. Select Storage Settings. Again, make sure you have read the first section in this support article about the Advantages and limitations of Portable storage and Phone storage before you continue
    1. Select Format to use it as Portable storage
      or
    2. Select Format as internal to use it as Phone storage.

 

Convert your existing Micro SD card to Phone storage

If you are already using a Micro SD Card in your Fairphone as Portable storage, it is also possible to convert it to Phone storage

- IMPORTANT -
The following steps will wipe the data stored on your Micro SD card.

  1. Go to Settings → Storage 
  2. Tap on the name of your Micro SD Card
  3. Tap on the More options button 3dots_icon.png (3 vertical dots) in the top right corner
  4. Tap on the More options button 3dots_icon.png (3 vertical dots) in the top right corner
  5. Select Storage Settings
  6. Select Format as internal.

 

Convert your existing Micro SD card to Portable storage

If you are already using a Micro SD Card in your Fairphone as Phone storage, it is also possible to convert it to Portable storage

- IMPORTANT -
The following steps will wipe the data stored on your Micro SD card.

  1. Go to Settings → Storage 
  2. Tap on the name of your Micro SD Card
  3. Tap on the More options button 3dots_icon.png (3 vertical dots) in the top right corner
  4. Select Format as portable.

 

Take your Micro SD card out.

If you need to take out the Micro SD card, make sure you back up the data stored.

  • If you use the Micro SD card as external Portable storage, that is all you need to do in preparation.
  • If you use the SD card as internal Phone storage, you must remove the apps and games stored on it beforehand. Otherwise, the apps and other functions might not work correctly. Also, we advise making a backup. When using it as Phone storage, you cannot restore data, nor can you transfer content.

See the first section in this support article about the Advantages and limitations of Portable storage and Phone storage before you continue.

To take the Micro SD card out:

  1. Power off the phone.
  2. Open the back of your phone.
  3. Take the battery out. Underneath, you'll see two icons outlined in white.
    1. The Micro SD card slot is on the bottom.
    2. Above you'll see the nano-SIM card slot.
  4. Push the visible part of your Micro SD card further into the Micro SD card slot: to the right. 
    - IMPORTANT -
    Do NOT use any metal tools to retrieve a Micro SD card
    from the SD slot. You can damage the Micro SD card, and damage to the SD card slot will void the warranty!
  5. Press gently further in until you feel the Micro SD card is at the end of the slot.
  6. Release the pressure so that the spring can eject the Mini SD card.
  7. Take the SD card out.
  8. Insert the battery again.
  9. Put the back cover back on.
  10. Press the Power button to restart your phone.

 

 

If you need more help after reading the article, you can use our Troubleshooter or get in touch with our Customer Support.