FP4. Find your IMEI

 

Every Fairphone 4 (FP4), specifically the core module, is defined by two UID (unique identifiers).

The IMEI 1 and the Serial number.

 

IMEI 1 (and IMEI 2)

Fairphone 4 supports two SIM cards. Each SIM module has been assigned an IMEI for identification, and therefore it has two IMEI numbers.

The device is identified by the IMEI 1. The IMEI  number is composed of 15 digits (no letters!) and starts with "35............" :
I.e., "357801234567890".


You can find the IMEI 1:

  • via the phone software (see Working phone)
  • printed on a sticker placed on the original shipping box
  • printed on a sticker placed in the phone once removed the battery ((see Non-working phone)
  • on your invoice or delivery note.

Working phone

The quickest way to find the IMEI1 of a working phone is the following:

  • Dial *#06# in the Phone app, as you would dial a phone number.

Alternatively,

      • Go to SettingsAbout phone → scroll down to IMEI (SIM slot 1) 

Non-working phone

If the display stays black or the phone doesn't work anymore, you can look inside the phone instead.

  1. Take off the battery cover
  2. Take out the battery module
  3. The white sticker with the IMEI1 is on it is in the Core Module, on the side of the battery housing.

CS_FP4_IMEI1_2.webp

 

Serial number

The serial number has 12 digits and is a combination of letters and numbers.

Note that the letters 'i', 'o', 'u', and 'y' are not used to avoid misreadings.

To find the 12 digits serial number.

  • Dial *#06#* in the Phone app, as you would dial a phone number.

Alternatively,

      • Go to SettingsAbout phone → scroll down to Model & HardwareSerial number.

 

If you need more help after reading the article, please get in touch with our Customer Support.