Fairphone devices do not ship with charging equipment.
Since most households have a compatible charger available, this is an effective way to prevent e-waste.
If you do not have the compatible equipment to charge the battery of your device at home, you can buy chargers and cables in our shop.
Only use compatible and undamaged charging equipment to prevent issues and damage to your battery, phone, or worse.
Not sure if your equipment is compatible?
You can verify what the minimum requirements for charging your battery in this article.
In case you have issues with charging - and have ruled out damaged or incompatible equipment - you can use our troubleshooting tool to guide you towards a solution.
If after reading the article you need more help, contact our Customer Support.