Fairphone 3(+) New Life Edition
The Fairphone 3 New Life Edition is the refurbished version of Fairphone 3.
The Fairphone 3+ New Life Edition is the refurbished version of Fairphone 3+.
It comes with the same two year warranty, with software and hardware support identical to the Fairphone 3 and Fairphone 3+.
A selection of used Fairphone 3(+) devices were carefully repaired, refurbished and tested for full functionality to restore them to their original condition. All refurbished devices sold out at the end of 2022.
Frequently Asked Questions (FAQ):
Why did you call it ‘New Life Edition’?
By refurbishing, we are giving these Fairphone 3(+)s a new life!
Where can I buy the Fairphone 3(+) New Life Edition?
Refurbished Fairphone 3(+) devices are no longer available a stocks sold out in late 2022.
How long is the warranty for Fairphone 3(+) New Life Edition?
All Fairphone 3(+) New Life Editions will benefit from a two year warranty.
What was the reason for choosing Fairphone 3(+) out of all your phones?
We sold a limited number of Fairphone 2 refurbished phones in 2019. We are now introducing Fairphone 3(+). For Fairphone 1, it was too early in our journey as a company to be able to offer refurbished phones.
What will the Fairphone 3(+) New Life Editions be sold like aesthetically?
You may find minor scratches on the device. These scratches will not impact the functionality of the phones.
Will you register how my Fairphone 3(+) New Life Edition looks, so it is fully clear what quality it has and I am not blamed for wear and tear?
Cosmetic damages of the Fairphone 3(+) New Life Edition, such as scratches, will not void the warranty. We have clearly defined aesthetic and visual requirements for the phones we allow to be sold as refurbished.
Will the core module be good-as-new quality?
Yes. The phones have undergone a full functionality check and that means the core module will be as good as new as well.
Will the phone come with a new battery? What about the battery warranty?
All batteries will be tested and replaced if capacity is below 80%. If the capacity is 80% or above, it will be kept.
The batteries will have the same two year warranty. Additionally, one replacement battery can be given for free within your two year warranty period to a Fairphone 3(+) New Life Edition, to ensure longevity. You can contact our Customer Support to request this.
Are items sold in their original packaging?
Almost. A “Fairphone Refurbished, New Life Edition” sticker has been added to the box, and a dedicated leaflet is inside. With this, we can limit the reprinting of packaging and make use of our existing packaging.
Do you use refurbished spare parts when refurbishing?
Yes. Not all the spare parts we use are new. They are in good condition when it comes to functionality. The display or back cover may have traces of use.
Is the Fairphone 3(+) New Life Edition thoroughly tested by technicians?
Yes. The phones go through visual inspection, replacement of spare parts (if needed) and a full functionality check. All to ensure they are of the same high quality as new phones.
How long will you provide software updates for Fairphone 3(+) New Life Edition?
Fairphone 3 and Fairphone 3+ have the same core module, released in August 2019. We aim for at least 5 years of software support after launch. That would be 31 August 2024 with Fairphone 3(+) and Fairphone 3(+) New Life Edition. With Fairphone 2, we reached 7 years of software support. We will see what years of support are possible with Fairphone 3(+) and Fairphone 3(+) New Life Edition.
How long will Fairphone 3(+) spare parts be available for?
We aim to provide spare parts for 5 years after we launched Fairphone 3(+). We launched Fairphone 3 in August 2019 and the Fairphone 3+ in 2020.
Can I find refurbished Fairphone 3(+)s in shops or with resellers?
Unfortunately, that is not possible. We solely sell refurbished phones on our online store.
What is the difference between refurbished and second hand phones?
Refurbished phones have been carefully repaired and tested for full functionality. A second hand phone may have had nothing repaired or tested.
Each Fairphone 3(+) New Life Edition is as good as new, and comes with an almost new battery (guaranteed with 80% or above capacity), software updates and a two year warranty.
Does Fairphone work with clearance outlets or warehouses to sell?
No. Fairphone 3(+) New Life Edition will solely be sold on our online store (and the Fairphone 3+ New Life Edition here).
Why did you not upgrade the Fairphone 3s to Fairphone 3+s before selling?
The Fairphone 3 New Life Edition is fit for purpose. Module upgrades are not needed for everyone, so we saved on the resources of these modules. We also now have Fairphone 3+ New Life Editions available.
Why are you selling a small amount of Fairphone 3(+) New Life Editions?
It is based on the stock we had available. We refurbished the maximum we could to give them a new life.
Will you sell more Fairphone 3(+) New Life Editions in future years?
Selling refurbished Fairphones is a logical step to boost longevity and offer more circular options. We plan to continue doing so in the next years, so stay tuned.
Will both Fairphone 3 and Fairphone 3+ devices be sold as refurbished?
Yes. Both Fairphone 3 and Fairphone 3+ New Life Edition (refurbished) devices are available on our online store.
Does the referral program work with the Fairphone 3(+) New Life Edition?
Yes. Referral program is applicable to all phones sold on our online store.
Is the recycling value of Fairphone 3(+) New Life Edition less than regular Fairphone 3(+)?
The value of a Fairphone 3(+) with our Reuse and Recycle program will be based on the same conditions, whether it was new or a New Life Edition.
Why is the price of a Fairphone 3(+) New Life Edition not far less than a Fairphone 3(+)?
An extensive quality check, rework and functionality check was performed on the phones. We believe our phones, even when refurbished, still have many years of use ahead.
If a repair is needed for Fairphone 3(+) New Life Edition, will my phone get refurbished modules or new modules?
Depending upon availability, both new and refurbished modules will be used. This is the same as when all phones are repaired by us. Each module will be tested for full functionality before a repair is completed.
What accessories are included with my order?
Fairphone 3 New Life Edition: Bumper + mini-screwdriver
Fairphone 3+ New Life Edition: mini-screwdriver
Can I use Fairphone 3(+) modules in Fairphone 3(+) New Life Edition?
What if I sell my Fairphone 3(+) New Life Edition to someone else?
Then you make someone happy to receive a nice phone with a long life! Make sure to forward your Fairphone proof of purchase to this person, so they can benefit from the remaining warranty if needed.
If after reading the article you need more help, contact our Customer Support.