Order Status and Delivery

• ★ Shipping Countries for Fairphone Products (Europe Only)
• ★ Expected Delivery for your Fairphone Product
• Order Status and Overview
• When will my Fairphone Product Arrive?
• Delivery Procedures of the Shipping Carrier
• Delivery Damage to my Parcel and/or Fairphone Product
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Make a Change or Cancellation

• Shipping and/or Billing Addresses
• Can I Cancel my Order?
• Why is my Order Cancelled?
• Can I add or Change Anything to my Order After I have Paid?
• Change or Cancel a Fairphone Gift Card

Payments, VAT & Discounts

• ★ Shipping and Additional Costs of Fairphone Products
• How to Apply a Discount Code
• Friends Discount / Referral Program
• Which Types of Payment do you Accept?
• Troubleshoot Issues with your bank Transfer
• Troubleshoot Issues with your Credit card Payment
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