Order Status and Delivery

• ★ Shipping & Costs
• ★ Order Status and Overview
• When will my Fairphone Product Arrive?
• What is the expected delivery for my Fairphone product?
• Delivery Procedures of our Shipping Partner
• Delivery Damage to my Parcel and/or Fairphone Product
• See all 7 articles >

Make a Change or Cancellation

• How do I return an order?
• Can I Cancel my Order?
• Why is my Order Cancelled?
• Can I add or Change Anything to my Order After I have Paid?
• Change or Cancel a Fairphone Gift Card

Payments, VAT & Discounts

• Keep Club
• How to Apply a Discount Code
• Available Payment Types
• Troubleshoot Issues with your Credit card Payment
• VAT Deduction for EU Businesses
• How much tax is Applied to Fairphone Products?
• See all 8 articles >