In November 2021, we introduced our True Wireless Stereo (TWS) Earbuds to enhance your audio experience, and we were thrilled to have you on this journey.

As the times evolve, so do our product offerings. We want to share the news that we have phased out our Fairphone TWS Earbuds as of October 2023.

This article is here to address any questions you may have. Your trust in Fairphone means the world to us, and we look forward to bringing you more exciting developments in the future.

Will the True Wireless Stereo (TWS) Earbuds become available again?

We have phased out the Fairphone TWS Earbuds. That means that the Fairphone online shop no longer lists these earbuds and they will not come back in stock. We do, however, still sell the spare parts.

Why are you no longer selling the True Wireless Studio (TWS) Earbuds?

The TWS Earbuds were our first step in a journey to increase the level of sustainability in the audio segment. We wanted to apply our learnings from developing and producing smartphones to a new product category, by including recycled plastics and integrating fair trade gold into the supply chain. We have since also offered customers a degree of repairability, by adding the option to replace each individual “bud”, as well as the charging case.

As we did all the way at the beginning of Fairphone with Fairphone 1, we worked on bringing more fair materials and an improved battery-life to an off-the-shelf design we licensed. That said, it was always our goal to offer a truly repairable product down the line. The Fairbuds XL, our over-ear headphones that launched in May 2023, were a logical continuation of this journey.

Will you still honor the warranty for earbuds that have already been purchased?

Of course! If your earbuds still qualify for the 2-year warranty, we will continue to replace or repair the broken components in accordance with the warranty agreement. We will continue to repair broken sets of earbuds as long as our spare part stocks last.

Will you keep selling spare parts for the TWS Earbuds on your website (and does that mean I can still buy a complete set by buying all three parts separately)?

This might still be possible, but we do not expect you to do that.

For more information on how to use your TWS Earbuds, check out this support article.