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Hi! How can we help you?

If you have a Fairphone product, try our Find & fix an issue yourself tool.

Still have questions? Submit a request using the contact form below.

Choose the category that best matches the reason behind your request.

Help us to help you faster by being more precise about your product-related request.

Choose the back cover you are currently using with your device.

The order number can be found on the original product invoice.

When did you purchase your device?

Select all reasons for your return

If not listed please select "Other"

This can be found in your "Order Shipping Confirmation" Email. (Leave blank if not available)

Zingtree Session ID

Android version available in Settings>About phone

Optional: Please fill in if available. Build number in "Settings-->About phone-->Build number"

Only applicable if you are using MyFairphoneApp to submit your request

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