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If you have a Fairphone product, we have a great troubleshooting tool that can help solve your issues faster.

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Choose the category that best matches the reason behind your request.

Choose the back cover you are currently using with your device.

The order number can be found on the original product invoice.

Help us helping you faster by being more precise about your product-related request.

If not listed please select "Other"

Please tell us how the issue is impacting your day-to-day routine

Help us helping you faster by being more precise about your order-related request.

Find your Fairphone 2 IMEI1: https://bit.ly/3cpYOzE --- Find your Fairphone 3 IMEI1: https://bit.ly/3dZuUnI

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    For urgent/existing requests you can contact us by phone:

    • +31 20 788 4400

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