Manage your order

After you have paid for the order, it is no longer possible to add additional items or change an item. You can always...

If you placed an order by mistake or changed your mind on the Fairphone website, you can easily cancel your order you...

When you purchase a Fairphone gift card, you can update certain details or cancel your order under specific condition...

You can track the progress of your purchase directly through your account dashboard. This guide explains how to view ...

Once you place an order in our online shop, you can easily track its journey from our distribution center straight to...

This article explains where to find delivery estimates for items that are in stock and outlines the procedure for rec...

At Fairphone, we design our products to last as long as possible. Part of that commitment means keeping our online s...

Fairphone mostly cancels orders when a payment does not process successfully. You must place a new order to complete...