Manage your account

• Manage Your Fairphone Account: Settings, Orders, and Data
• Manage your personal data and privacy requests

Shipping and delivery

• ★ Fairphone shipping: costs and policies
• Buying and Using Fairphone Products Outside of Europe
• Can I pick up my product at the Fairphone HQ in Amsterdam? (No)
• Delivery procedures of our shipping partner

Returns and refunds

• Delivery Damage to my Parcel and/or Fairphone Product
• Returns & refunds

Payments

• Available Payment Types
• Give and use the Fairphone gift card
• How to apply a discount code
• Issues with your credit card payment
• Order Invoice: Policy on Receiving and Changing Details
• Tax (VAT) applied to Fairphone products

Manage your order

• Can I add or Change Anything to my Order After I have Paid?
• Can I cancel my order?
• Change or Cancel a Fairphone Gift Card
• My Order Status, Tracking, and Delivery
• Product Stock Availability & Notification: What to do when an item is Out of Stock
• What is the difference between "Out of stock" and "No longer available"?

Contacting Support

• Fairbuds and Fairbuds XL in the US: Support and Availability
• Send These Photos to Get the Best Support Outcome