Buying and using Fairphone products outside of Europe and the United States

This article explains how to purchase and use Fairphone products if you live outside of our standard European or United States shipping zones.

We love seeing the demand for fairer electronics grow all over the world! Currently, as an Amsterdam-based company, we only sell and ship directly to supported countries within Europe and the United States. For the foreseeable future, we will continue to focus our direct operations on this region to ensure we can provide the best possible support and repair services.

However, if you live outside of Europe or the United States and want to join the fair electronics movement, you have a few alternative options depending on your location.

Global shipping partners (Rest of the World)

For regions outside of Europe and the USA, authorized independent partners like Vireo offer global shipping for our devices.

Please note: If you purchase through a global reseller, your device is covered strictly by their own sales terms, conditions, and warranty. You will need to rely on their logistics and support for any repairs or replacements.

Shipping via friends or family in Europe or the United States

You can place an order in our online shop and have it delivered to a friend or family member living in one of our supported European countries, who can then forward it to you by their own means.

If you choose this route, please be aware of the following:

Testing on Arrival: We highly recommend your friend or family member checks the parcel and tests the device upon arrival for any immediate damage or faults before sending it to you.
Logistics & Costs: All forwarding logistics, shipping costs, and customs fees are entirely your responsibility.
Repairs & Replacements: We do not offer support for network connection issues outside of Europe. Furthermore, repairs and replacements are not supported outside of our listed European countries. If your phone ever needs an in-warranty repair, it must be sent back to a supported European address first.

Network compatibility & extended warranty limitations

Network: If you plan to use a European- or American-bought Fairphone abroad, please check if it will work on your local network before purchasing.
Extended Warranty: Our commercial Extended Warranty cannot be registered for devices owned outside of Europe.

Future Expansions

We are constantly researching new markets and assessing the global demand for fairer electronics. We follow a step-by-step approach to launching in new regions to ensure we can properly scale our operations.

To be the first to know when we expand our shipping zones, subscribe to our newsletter or follow us on Instagram!