How to join Fairphone's Keep Club

  • Region:Europe
  • Updated 

Join Fairphone's Keep Club to earn points for keeping your Fairphone longer and taking eco-friendly actions. This guide explains who is eligible to participate and how to create your account.


What you need before you begin

To participate in the Keep Club, make sure you meet the following requirements:

  • Age: You must be at least 18 years old.
  • Location: You must live in a supported European region where Fairphone operates and ships orders.
  • Requirements: Read the terms and conditions.

How the Keep Club works

The Keep Club is Fairphone's loyalty and referral program designed to reward our Fairphone community for keeping their devices in use for as long as possible.

As a member, you collect points whenever you complete community-focused actions, such as:

  • Referring friends and family to Fairphone.
  • Ordering spare parts through our online shop to maintain your device.

You can redeem your earned points for a discount code toward future orders or donate their equivalent value to the Alliance for Responsible Mining (ARM).


Steps to join the Keep Club

Follow these steps to sign up for your account:

  1. Open your browser and go to the Keep Club page.
  2. Select Join Now.
  3. Follow the on-screen prompts to complete your registration.

You can manage your reward points, review current promotional activities, and view full terms directly on the Keep Club page.


Still need help?

If you still require assistance, reach out to our customer support team. You can also open a support request directly through the My Fairphone app pre-installed on your device.