The modular design of your Fairbuds allows you to easily replace spare parts and components yourself. This guide offers resources for replacing the earbud batteries, charging case battery, outer shell, charging core, or a lost earbud to keep your device working for longer.

What you need before you begin

If you are experiencing general issues with powering on, connecting, or using the basic controls of your Fairbuds, please refer to our Getting Started guide first: How to use your Fairbuds.

Replacement guides for Fairbuds

• How to replace your Fairbuds earbud batteries
• How to replace your Fairbuds charging case battery
• How to replace your Fairbuds charging case outer shell and core
• How to replace and pair a single Fairbuds earbud
• How to find the serial number of your Fairbuds

How to find the serial number of your Fairbuds

If needed, you can find the serial number on the original packaging. If you no longer have the packaging, remove the outer shell and battery from the charging case to find the serial number printed inside.

Still need help?

First try our self-service portal and then reach out to our customer support team. You can also open a support request directly through the My Fairphone app pre-installed on your device.