Fairphone 5: Replace a Spare Part

The Fairphone 5 is designed to make repair accessible. So, the separate modules of the device connect within the modular architecture without glue or complex screws.

Every module is easily accessible and replaceable, which is good for the planet as well as your pocket.

The only tool you will need is a Phillips #00 screwdriver to access all modules of the Fairphone 5. The screws of the Fairphone 5 are also used for most (sun)glasses, so you might already have this size of crosshead screwdriver at home. If not, we offer an iFixit PH00 screwdriver in our online shop.

 

Table of contents

 


Prepare

We made the replacement of each module as easy as possible. However, we recommend to prepare a bit before you start, as you still handle vulnerable electronics.

  • Do not open your device when not needed. When in doubt, consult the troubleshooter guide to find out if your issue can be solved in another way.
  • In case you want to repair something that might be covered by the manufacturing or extended warranty, contact Customer Support first before you order a spare part.
  • In case you need to replace a module due to water damage or a fall, we recommend to have a professional assess the full scope of the damage first. It might be that more than one module is impacted, so replacement of one module might not solve your issues. As user damage is not covered by the manufacturing warranty, you can use a local repair service of your choice (including our repair center).
  • Before you actually start, read the following instructions and watch the accompanying video tutorials.
  • Update your device. To make sure you have the right firmware drivers, update your device to the latest software version first. Otherwise, the software can not 'read' the new spare part.
  • Charge the Battery if possible, so you can test the spare part right after your replacement.
  • Use a flat and clean working surface and a good light source.
  • Get your Phillips #00 screwdriver ready. Make sure the screwdriver is of a sturdy quality as inferior tools can damage screws.
  • Do not use metal tools to disconnect the BTB (board-to-board) connectors. You can use a fingernail or a plastic object such as a spudger, a credit card or a guitar pick.

 

-IMPORTANT-
To prevent damaging your Fairphone 5, avoid electrostatic discharge (ESD). When opening the Fairphone 5, try to avoid touching the metal components with your bare hands. We recommend using rubber or cotton gloves, or to ground yourself.

 


Open up the Fairphone 5

To access the modules, you must follow a specific order. Follow the instructions below in text or as shown in the relevant videos.

You have to open up the phone first:

  1. Power off the phone.
  2. Place the phone on a flat surface with the screen facing down.
  3. Take off the Back cover, starting from the notch on the bottom-right.
  4. Remove the Battery. You can start by lifting up from the notch on its lower edge.

 


Replace the Display

To replace the display of your Fairphone 5, follow the instructions in our video tutorial or in the text below the video.

Open up your Fairphone

  1. Power off the phone.
  2. Place the phone on a flat surface with the screen facing down.
  3. Take off the Back cover, starting from the notch on the bottom-right.
  4. Remove the Battery. You can start by lifting up from the notch on its lower edge.

 

Continue to remove the module

  1. With your Phillips 00 screwdriver, unscrew the 8 black screws keeping the display in place.
  2. As you lift the phone, the display should come off easily. Be careful - the display is still connected with a cable.
  3. Use a plastic card or pick to disconnect the cable from the core module at the BTB connector.

 

Mount the new display

-IMPORTANT-
Your new display may include a plastic protective sticker for the Front camera opening. Make sure to remove this sticker before mounting the display.

 

  1. Connect the new display to the core module. The cable connector should click in and stay flat.
  2. Place the new display in the frame - make sure the cable stays flat.
  3. Fasten the display to the phone with the 8 black screws.

 

Close up your Fairphone

  1. Place back the Battery and the Back cover.
  2. Power on your Fairphone to check your new display.

 

Congratulations, you just replaced your display!

 


Replace the Cameras

To replace the rear cameras of your Fairphone 5, follow the instructions in the video tutorial or in the text below the video.

First, open up your Fairphone

  1. Power off the phone.
  2. Place the phone on a flat surface with the screen facing down.
  3. Take off the Back cover, starting from the notch on the bottom-right.
  4. Remove the Battery. You can start by lifting up from the notch on its lower edge.

 

Remove the Top unit

  1. With your Phillips 00 screwdriver, unscrew the 7 silver screws on the top half of the phone.
  2. Locate the connector cover in the bottom-left corner of the Top unit. Gently lift up the cover by hand.
  3. Use a plastic card or pick to disconnect the BTB connector revealed in the previous step.
  4. Starting from the bottom edge, lift up the Top unit.

 

Remove a Camera

  1. Each camera is connected to the motherboard with a BTB connector:
    • The Main Camera's connector is on right (1).
    • The Ultra-Wide Camera's connector is below it (2).
    • The Front Camera's connector is below it (3).
      connector_locations
  2. Use a plastic card or pick to disconnect the BTB connector of the camera you are removing.
  3. Lift out the camera. You may use the plastic pick for support.
-IMPORTANT-
Be gentle when handling a camera module.
  • Do not bend the cable excessively.
  • Avoid touching the lenses.

 

Install a Camera

  1. Simply place the new camera module in its correct location. You may use the picture from the step "Remove a Camera" for guidance.
  2. Press the BTB connector firmly until you feel a soft click. Both the camera module and connector should be flat.

 

Close up your Fairphone

  1. Reinsert the Top unit.
  2. Reconnect the BTB connector in the bottom-left corner of the Top unit.
  3. Screw the 7 silver screws back in.
  4. Place back the Battery and the Battery cover.
  5. Power on your Fairphone and open the Camera app to check if everything works well.

 

Congratulations, you just replaced your Camera!

 


Replace the Top unit and Earpiece

To replace the Earpiece of your Fairphone 5, follow the instructions in the video tutorial or in the text below the video.

First, open up your Fairphone

  1. Power off the phone.
  2. Place the phone on a flat surface with the screen facing down.
  3. Take off the Back cover, starting from the notch on the bottom-right.
  4. Remove the Battery. You can start by lifting up from the notch on its lower edge.

 

Remove the Top unit

  1. With your Phillips 00 screwdriver, unscrew the 7 silver screws on the top half of the phone.
  2. Locate the connector cover in the bottom-left corner of the Top unit. Gently lift up the cover by hand.
  3. Use a plastic card or pick to disconnect the BTB connector revealed in the previous step.
  4. Starting from the bottom edge, lift up the Top unit.

 

Remove the Earpiece

  1. Use a plastic card or pick to disconnect the BTB connector of the Earpiece at the white triangle.
    fp5_earpiece.png
  2. Take the Earpiece out.

 

Install the new Earpiece and Top unit

  1. Insert the new Earpiece in the opening next to the Front camera.
  2. Press the BTB connector firmly until you feel a soft click. Both the Earpiece and connector should be flat.
  3. Reinsert the Top unit.
  4. Reconnect the BTB connector in the bottom-left corner of the Top unit.
  5. Screw the 7 silver screws back in.

 

Close up your Fairphone

  1. Place back the Battery and the Battery cover.
  2. Power on your Fairphone and play some music everything works well.

 

Congratulations, you just replaced your Top unit and Earpiece!

 


Replace the Loudspeaker & USB-C port

To replace the Loudspeaker of your Fairphone 5, follow the instructions in the video tutorial or in the text below the video. The Loudspeaker module also contains the vibration motor.

First, open up your Fairphone

  1. Power off the phone.
  2. Place the phone on a flat surface with the screen facing down.
  3. Take off the Back cover, starting from the notch on the bottom-right.
  4. Remove the Battery. You can start by lifting up from the notch on its lower edge.

 

Remove the Loudspeaker

  1. With your Phillips 00 screwdriver, unscrew the 5 silver screws of the Loudspeaker.
  2. Use a plastic card or pick to lift out the Loudspeaker.

 

Remove the USB-C port

  1. Use a plastic card or pick to disconnect the BTB connector above the USB port.
  2. Gently lift out the port.

 

Install the new USB-C port and Loudspeaker

  1. Insert the new USB-C port.
  2. Press the BTB connector firmly until you feel a soft click. Both the UCB-C port and connector should be flat.
  3. Insert the new Loudspeaker.
  4. Screw the 5 silver screws back in.

 

Close up your Fairphone

  1. Place back the Battery and the Battery cover.
  2. Power on your Fairphone and play some music everything works well.

 

Congratulations, you just replaced your Loudspeaker and USB-C port!

 


Frequently Asked Questions

Q: Do you sell the Core module?

No, we do not offer the Core module for standalone sale, as it houses both SIM ports and mother- and daughterboard. In case there is a possible issue with one of the components on the Core module, we want to research and solve the issue ourselves.

The registration of the SIM slots and their unique IMEI numbers are quite important legally, selling the Core module as a standalone spare part poses some extra vulnerabilities regarding this identification. Next to that, some components on the Core module are quite fragile and we want to replace these under controlled circumstances.

Q: Why is the microphone not in the Bottom module, like with Fairphone 2 and Fairphone 3?

Microphones are very sensitive small components. There are 3 microphones on the Fairphone 5. They have to be positioned in particular places of the device for them to work properly (voice recording, ambient noise, video recording, etcetera). This positioning and their vulnerability limits the possibility to make them modular. This is why these 3 microphones are located on the Core module and not replaceable via one on the other modules.


If after reading the article you need more help, contact our Customer Support.