Fairphone spare parts New Life Edition

 

The Fairphone spare parts New Life Edition is the re-used version of our new spare parts. We have done something similar in the past for Fairphone 2, now it’s time to give it another try and scale it while we are at it! 

At Fairphone, we strive to make the most of the materials used in our products. We have always supported circular solutions by using materials from more responsible sources, stimulating reuse and recycling, and designing phones that last as long as possible.

Now, we want to take things to the next step and keep extending the life of our devices collected from our customers. Why recycle when you can re-use?

We are starting with the Fairphone 3/3+ speaker module, but keep an eye out for more spare parts in the upcoming future!

 

Frequently Asked Questions (FAQ)

 

Why are you selling re-used Fairphone spare parts?

We want to help solve the issues facing the smartphone industry by encouraging longevity. The longer a phone is kept in use, the lower its environmental footprint. Keeping a phone in use for longer by refurbishing means that less virgin materials are needed.

You also lower its CO2 emissions, since 75% of emissions occur in production. Ultimately, reducing e-waste is a growing need globally and a key concern at Fairphone, and re-using and extending the life of a product is a key part of the solution. Quite naturally, less phones are produced when refurbished phones are used.

 

Where do the spare parts come from?

Our spare parts are recovered from devices in our repair & recycling center, primarily from our Reuse & Recycling program, and sometimes from our own repair stock, giving them a new life.

 

How much does a re-used Fairphone spare part cost?

This will depend on each spare part

 

How long is the warranty? 

The warranty for our re-used spare parts will be one year. We’ve slightly adjusted our standard 2-year warranty to reflect the inherent variability and potential wear associated with re-used components, but still wanted to make sure we had you covered should you experience any issue with your New Life Edition spare part(s). Rest assured, each part has been thoroughly tested for proper functionality.

 

Why did you call it ‘New Life Edition’?

We called it ‘New Life Edition’ because by re-using old spare parts, we are giving them a new, second life, instead of throwing them away to become electronic waste.

 

What will the parts be like aesthetically? Will they have scratches? Will any existing imperfection be registered somewhere, so I am not blamed for wear and tear?

Our Fairphone spare parts New Life Edition will have minor scratches that will not be noticeable in daily usage since  they will be inside your device. We’ve already factored these small imperfections into our quality standards—so there’s no need to worry about documenting every one of them. Don’t worry—these small marks won’t impact your warranty.

 

After buying a new spare part, how do I replace it in my device?

We have support articles to support you! For our spare part New Life Editions:

 

Can I return my spare part if I don’t like how it looks?

Returns are accepted under our usual return policy, but minor aesthetic imperfections are expected and not considered defects.

 

Where are the Fairphone spare parts being reconditioned?

The Fairphone spare parts New Life Edition were reconditioned at Cordon Group, our current repair center based in France.

 

Please note that we are closed on 18th April 2025 due to a public holiday in the Netherlands.

Due to a high volume of requests, we have limited our chat opening hours to assist as many customers as possible. If you have an open request, please know we are working hard to get back to you as quickly as we can. Thank you for your patience.