Having an issue with your device?

Learn how to fix issues with your Fairphone device right at home, or opt to send it in to our service centers.

Explore our support content

Contact our support team

Got a question? Chat with us

→ Get instant answers 24/7 from our virtual assistant, Tin
→ Chat with a real person Monday to Friday, 10:00 - 12:00 and 14:00 - 16:00 CEST

Start chat →

Still need help? Send us an email

For more detailed issues, an email is best. Tell us what's going on, and we can take it further together.

Create a support ticket →