How to find your Fairphone 4 IMEI and module serial numbers
If you need to identify your Fairphone 4 for a support request, warranty claim, or legal tracking, you will need its unique identification codes.
Every Fairphone 4 device has an International Mobile Equipment Identity (IMEI) number. Independent parts of your device also have their own serial numbers.
Understanding your identification numbers
IMEI numbers: The 15-digit IMEI identifies your device and starts with "35".
Module serial numbers: This 8-symbol combination of letters and numbers acts as the unique serial tracking numbers for parts of the phone, including the core module. To prevent reading errors, serial numbers never contains the lowercase or uppercase letters 'i', 'o', 'u', or 'y'.
How can I find the IMEI of my Fairphone 4?
If your Fairphone 4 is still working
The fastest way to view your IMEI 1 is via the Phone app.
Dial *#06#* in the Phone app
The IMEI number will appear.
Alternatively, you can find your IMEI in Settings.
Go to Settings > About phone.
Scroll down to find IMEI (SIM slot 1).
Tap Model to view your hardware Serial number.
If your Fairphone 4 no longer works
You can also find your Fairphone 4 IMEI inside your device.
Remove the back cover of your smartphone.
Lift the battery out of its slot.
Look at the white regulatory sticker placed on the left side of the battery housing.
The barcodes and IMEI 1 are printed directly onto this sticker.
Other places to find your IMEI
If you do not have physical access to a working touchscreen or cannot open the device, you can look up your IMEI using these alternative sources:
Original retail packaging: Check the white sticker on the back of your original shipping box. The 15-digit IMEI is printed clearly next to the barcodes and product specifications matrix.
Purchase documents: Review your official documentation. The IMEI is listed on your invoice (when purchased from a retail store) or directly on the delivery note from our online shop.
How to find your Fairphone 4 serial number
The fastest way to view your Fairphone 4 serial number is via the Phone app.
Dial *#06#* in the Phone app
The serial number will appear.
Alternatively, you can find your serial number in Settings.
Go to Settings > About phone.
Tap Model & Hardware.
Scroll down to view the Serial number.
How to find your display module serial number
Every display module has its own unique serial identifier independent of the phone core. If you need to replace or return a specific screen component, you can find this code directly on the physical module.
Turn off your phone and safely remove the back cover and battery.
Follow our step-by-step guide on replacing a spare part to remove the display module from the core.
Look at the back of the detached screen module.
Find the unique identifier sequence starting with a D printed directly next to the square QR-code.
Still need help?
If your issues persist, first try our self-service portal and then reach out to our customer support team. You can also open a support request directly through the My Fairphone app pre-installed on your device.