How to use the MyFairphone app
The MyFairphone app helps you get to know your phone, troubleshoot issues, stay up to date with Fairphone news, and keep your phone running as long as possible. Pre-installed on supported Fairphone models, the app gives you direct access to device diagnostics, repair guides, and personalized impact stories.
How the app tabs work
Home tab
The Home tab serves as your primary dashboard. From here, you can quickly check device details, register your warranty, and read the latest news from Fairphone HQ.
Signing in to your MyFairphone account is required to load personalized news highlights.
Phone tab
The Phone tab focuses on phone performance and care. You can view technical specifications, see your phone health, and follow step-by-step tutorials to replace spare parts.
Stories tab
The Stories tab highlights content tailored to your phone journey. It includes Fairphone updates, personal sustainability milestones, and practical tips to extend your phone's lifespan.
Content in this tab is customized to your device model and ownership duration. You must be signed in to view your personalized stories.
Phone timeline tab
The Phone timeline visualizes your ownership journey and challenges you to keep your phone for as long as possible. You can set a multi-year usage goal and track key milestones over time.
Support tab
The Support tab helps you resolve hardware and software issues. It includes built-in diagnostic tests, direct access to support articles, and an option to submit a request to Customer Support.
Still need help?
If you still require assistance, reach out to our customer support team. You can also open a support request directly through the My Fairphone app pre-installed on your device.