How to set up and manage mobile data on your Fairphone

When connected to a mobile network, your Fairphone lets you make calls, send SMS messages, and use mobile data on the go. Here is how to set up your network connection and manage your mobile data.

These steps require Android 13 or later. If you are not sure which version your Fairphone is running, see How to check and update your software version.


How to connect to a mobile network

In most cases, your Fairphone automatically connects to your network operator as soon as you set up your SIM.

If your phone does not connect automatically, follow these steps to check and update your settings:

  1. Go to Settings > Network and Internet > SIMs.
  2. Tap the name of the SIM you want to edit.
  3. Check with your network operator to find the appropriate settings for your SIM card and enter them here.

How to turn mobile data on or off

You can control your mobile data connection at any time using screen shortcuts:

  1. Swipe down twice from the top of your screen to open Quick Settings.
  2. Tap Internet.
  3. Tap the toggle to the right of your SIM's name to turn mobile data on or off.

If you are using Dual SIM, you can only turn on mobile data for one SIM at a time.

If you do not see the Internet tile in your Quick Settings, learn how to find and change settings quickly.


Still need help?

First try our self-service portal and then reach out to our customer support team. You can also open a support request directly through the My Fairphone app pre-installed on your device.