Set up 4G and Wi-Fi Calling

Important

  • These steps only work if your Fairphone has Android 13 or above. Learn how to Check and update your software version.
  • Wi-Fi Calling does not handle the full call. You'll still need to be connected to a mobile network to make a call.

4G and Wi-Fi Calling, also known as VoLTE and VoWi-Fi, offer several improvements over traditional calling, such as higher-quality audio, faster call connecting, and the ability to make calls and use mobile data at the same time.

 


Check if your network operator is supported

If you have a Fairphone 3 or above, your phone supports 4G and Wi-Fi Calling. It's important to check if your network operator supports these features before turning them on, or you may experience call and connectivity issues.

Select your phone below to check if your network operator is supported.

Operator Country 4G Calling Wi-Fi Calling
1&1 Germany Yes Yes
A1 Austria Yes Yes
Bouygues France Yes Yes
EE (BT) United Kingdom Yes Yes
Drei (3) Austria Yes Yes
Elisa Finland Yes Yes
Honest United Kingdom Yes Yes
KPN Netherlands Yes Yes
Magenta Austria Yes Yes
Nuuday Norway Yes Yes
Odido Netherlands Yes Yes
Orange
Belgium Yes Yes
France Yes Yes
POST Luxembourg Yes Yes
Proximus Belgium Yes Yes
SFR France Yes Yes
Sky United Kingdom Yes Yes
Tango Luxembourg Yes Yes
Tele2 Sweden Yes Yes
O2
Germany Yes Yes
United Kingdom Yes Yes
Telekom
Austria Yes Yes
Czechia Yes Yes
Germany Yes Yes
Poland Yes Yes
Telenet Belgium Yes Yes
Telenor
Norway Yes Yes
Sweden Yes Yes
Telia
Norway Yes Yes
Sweden Yes Yes
The Phone Coop United Kingdom Yes Yes
Vodafone
Germany Yes Yes
Netherlands Yes Yes
United Kingdom Yes Yes
Your Co-op United Kingdom Yes Yes
Operator Country 4G Calling Wi-Fi Calling
3 Denmark Yes Yes
A1 Austria Yes Yes
Bouygues France Yes Yes
EE (BT) United Kingdom Yes Yes
Elisa Finland Yes Yes
FET Taiwan Yes Yes
Free France Yes Yes
KPN Netherlands Yes Yes
O2 Germany Yes Yes
Odido Netherlands Yes Yes
Orange Belgium Yes Yes
France Yes Yes
Spain Yes Yes
POST Luxembourg Yes Yes
Proximus Belgium Yes Yes
Tango Luxembourg Yes Yes
TDC NET Denmark Yes Yes
SFR France Yes Yes
Sky United Kingdom Yes Yes
Sunrise Switzerland Yes Yes
Swisscom Switzerland Yes Yes
Tele2 Sweden Yes Yes
Telekom Austria Yes Yes
Czechia Yes Yes
Germany Yes Yes
Hungary Yes Yes
Telenor Sweden Yes Yes
Telia Norway Yes Yes
Sweden Yes Yes
Vodafone Germany Yes Yes
Netherlands Yes Yes
United Kingdom Yes Yes

4G Calling is only supported for SIM1 on the Fairphone 3 and Fairphone 3+.

Operator Country 4G Calling Wi-Fi Calling
3 Austria Yes Yes
Denmark Yes Yes
KPN Netherlands Yes Yes
NOS Portugal Yes Yes
Orange Belgium Yes Yes
France Yes Yes
Spain Yes Yes
SFR France Yes Yes
Tele2 Sweden Yes Yes
O2 Germany Yes Yes
Telenor Sweden Yes Yes
Vodafone Ireland Yes Yes
Italy Yes Yes
Netherlands Yes No
Spain Yes No
United Kingdom Yes No

 


Turn 4G and Wi-Fi Calling on or off

To turn on 4G or Wi-Fi Calling, your network operator must support 4G and/or Wi-Fi Calling. On your Fairphone:

  1. Go to Settings → Network & internet → SIMs.
  2. Tap on the SIM you want to change settings for.
  3. Tap 4G Calling or Wi-Fi Calling to turn on or off.

Keep in mind, these options may be named differently or hidden, depending on your network operator.

 


2G and 3G switch off

Network operators are increasingly switching off legacy networks, like 2G and 3G, to free up capacity that can be used by 4G and 5G services instead.

If your network operator has switched off, or is planning to switch off 2G and 3G, you may not be able to make calls or send and receive SMS.

If you have a Fairphone 3 or above, you can make voice calls and send or receive SMS over 4G or Wi-Fi instead. Make sure that you:

If your network operator is not supported, 4G and Wi-Fi Calling may still work, but turning them on may cause call and connectivity issues. For the best results, use a SIM from a supported network operator.