Buying a Google-Free Fairphone with /e/OS

  • Region:Europe
  • Updated 

If you want a privacy-first experience without the hassle of a manual software installation, you can purchase a Fairphone with /e/OS already installed. This guide explains our partnership with Murena, what /e/OS offers, and how support works for your Google-free phone.

What to expect from /e/OS

/e/OS is a "de-Googled," privacy-first mobile operating system for smartphones. When you buy a phone with /e/OS, you get a clean software interface that does not track your data, monitor your location, or rely on standard Google services. At Fairphone, device owners can choose between Android and /e/OS. This gives you the freedom to find the software that best fits your daily privacy needs.

Our partnership with Murena

Murena is the organization that makes /e/OS available for Fairphone devices. Through our official partnership, Murena ensures its privacy-focused operating system is completely compatible with our hardware. As a result, the /e/OS software runs smoothly right out of the box. You can enjoy a highly secure device without needing advanced technical skills to set it up.

Where to purchase your device

You can buy a brand-new Fairphone with /e/OS pre-installed directly from our online shop or through the official Murena website. 

Because the operating system is pre-installed on new purchases, you can begin using the phone as soon as it arrives at your door.

How warranty and support work

If you purchase the Fairphone with /e/OS directly from our online shop, you are fully covered under our standard hardware warranty.

If you buy a standard Android Fairphone and manually unlock the bootloader to install an alternative operating system later, your hardware warranty remains intact. However, you must reinstall the original Android OS before you send the phone to the Repair Centre for an In-Warranty repair.

Where to find the community

If you want to learn more, share tips, or troubleshoot with other privacy-conscious owners, explore the Fairphone community forum. You can also visit the official /e/OS community website for dedicated software assistance.

Still need help?

If you still require assistance, reach out to our customer support team. You can also open a support request directly through the My Fairphone app pre-installed on your device.