Check and update your software version
Software updates often contain important security and privacy-focused improvements. We recommend keeping your Fairphone updated with the latest software version at all times.
- Latest software version
- Check which software version you have
- Update to the latest software version
- Frequently asked questions
Latest software version
| Phone | Build number | Release date | Android | Release notes |
|---|---|---|---|---|
| Fairphone 5 | FP5.UT2H.B.088 | 16th Dec 2024 | 14 | Click here |
| Fairphone 4 | FP4.TP2N.C.0128 | 25th Nov 2024 | 13 | Click here |
| FP4.SP2J.B.089 | 8th Sept 2023 | 12 | Click here | |
| Fairphone 3(+) | 6.A.031.2 | 21st Oct 2024 | 13 | Click here |
| 8901.4.A.0028.0 | 19th Feb 2024 | 11 | Click here | |
| Fairphone 2 | 23.02.0-rel.0 | 7th Mar 2023 | 10 | Click here |
Check which software version you have
To check which software version you have:
- Go to Settings → About phone → Build number.
Compare your build number with the latest software version.
Update to the latest software version
If your Fairphone is connected to the internet, you'll get a notification when an update is available for you. Open it and follow the steps to update to the latest software version.
If you don't get a notification:
- Go to Settings → System → System update.
- Tap Check for update to check if an update is available.
- If an update appears, tap the Update button.
Frequently asked questions
My Fairphone feels warm
You may notice your Fairphone feels warm during or after the update process. This is normal, as your phone uses more power optimising the new software version.
My Fairphone is frozen or does not react
If the screen does not react anymore, reboot your Fairphone:
- Press the power button for at least 15 seconds.
Or, remove the battery for at least 5 seconds, then put it back. - Try to install the software update again.
My Fairphone screen stays black or does not boot
- Make sure the battery of the device is not empty: use the correct charger.
- Turn off the phone.
- If it does not respond, remove the battery out for 5 seconds, then put it back.
- Plug the charger in and wait a few seconds for the device to boot in charging mode (when the charging animation is displayed).
If the device does not charge at all, contact our Customer Support.
My Fairphone reboots after and gets stuck at "Optimising apps"
- Reboot the device in Safe mode.
- Go to Settings → System → System update and retry.
My Fairphone is in a boot loop or continuously restarts
Try to perform a Factory reset.
There was an issue while preparing to restart
If you receive this message while trying to update your Fairphone, wait at least a few hours, then try the update again.
I can't update my Fairphone
If you can't update your Fairphone using the steps above, try installing the latest Fairphone OS version using a computer. See our support article: Install Fairphone OS manually.