How to apply a discount code

You have a discount code, so you want to use it!

Here is how you do it in our online shop and what to check if you encounter issues.

 


Apply discount code

To apply your discount code:

  1. In our online shop, select the items you want to purchase.
  2. On top right of the page, you will see the shopping cart icon with the number of items you selected. See image 1 in the Visual guide.
  3. Click the shopping cart icon to open a quick overview of your Cart. See image 1 in the Visual guide.
  4. Choose View and Edit Cart. See image 1 in the Visual guide.
  5. In the Cart view, click on the text Discount code to open the Discount code field. See image 2 in the Visual guide.
  6. Enter your discount code in the text field and push the button Apply. See image 3 in the Visual guide.
  7. In the Order summary, check if the discount code was applied correctly. See image 4 in the Visual guide.
  8. You should see the discount amount mentioned, and the applicable code. 

 


Discount code applied

If the discount code is applied with success and shows in the Order Summary, click on the button Checkout to accept this overview and proceed with your shipping and payment options.

 


Discount code not applied

If the discount code was not applied, do NOT proceed to Checkout as the discount code can not be refunded to existing orders.

  1. Try to apply the code again.
  2. Make sure you have the correct code and all requirements for the promotion are met.
  3. Refresh your tab or browser.
  4. Use another browser to place the order and apply the discount code.
  5. If that doesn't help, please contact Customer Support

 


Discount code error

If the discount code is giving an error:

  1. Make sure you have the correct code and all requirements for the promotion are met.
  2. Refresh your tab or browser.
  3. Use another browser to place the order and apply the discount code.
  4. If that doesn't help, please make a screenshot of the error and contact Customer Support

 


Visual Guide

SAcodeViewCart.png

Image 1. - View shopping Cart

 

SAcodeDiscountcode.png

Image 2. - Click Discount code text

 

SAcodeApply.png

Image 3. - Enter code and apply

 

SAcodeDisocuntapplied.png

Image 4. - Check if the discount code was applied. 

 


If after reading the article you need more help, get in touch with our Customer Support.